Legal
Policies & Legal
Everything you need to know about how Vacay With Friends operates, how we handle your data, and what to expect when you book a trip with us.
Vacay With Friends operates as an independent travel agent (FST No. ST15578 / CST No. 2090937-50). These documents govern your use of our website and services. Please read each one before booking.
Questions? Reach us at help@vacaywithfriends.com — we're happy to walk you through anything.
Our documents
Legal
Terms & Conditions
The rules that govern your use of our website and services — including eligibility, payments, deposits, third-party suppliers, traveler conduct, and liability.
Read termsPrivacy
Privacy Policy
How we collect, use, store, and protect your personal information — including traveler profile data, payment details, and your rights under applicable privacy laws.
Read policyBooking
Traveler Agreement
What you agree to when you join a Vacay With Friends trip — covering group conduct, roommate expectations, health and safety, media consent, and your responsibilities as a traveler.
Read agreementRefunds
Cancellation Policy
Timelines, refund schedules, and what happens if you or Vacay With Friends needs to cancel or modify a trip — including force majeure and supplier disruptions.
Read policyHave a question about our policies?
We're happy to clarify anything before you book. Email us at help@vacaywithfriends.com and we'll get back to you within one business day.