Privacy Policy

Vacay with Friends operates as an independent agent of FST No. ST15578 and CST No. 2090937-50.

Vacay with Friends respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, create a traveler profile, submit a form, join our email list, book a trip, make a payment, or communicate with us.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, mailing address, date of birth or age confirmation, emergency contact information, passport-related information when needed for booking, and payment-related information processed through third-party payment providers.

We may also collect traveler profile information, including travel style, travel interests, preferred destinations, budget range, trip preferences, roommate preferences, dietary restrictions, accessibility needs, and travel personality or vibe quiz responses.

Our website may collect technical information, including IP address, browser type, device information, website usage data, cookies, analytics data, form submissions, and communication history.

2. How We Use Your Information

We may use your information to create and manage your traveler profile, recommend trips or possible roommate matches, respond to inquiries, process bookings and payments, send trip updates, coordinate group travel experiences, communicate with suppliers or host agency partners, provide customer support, send marketing emails, improve our website and services, and comply with legal, tax, safety, and business obligations.

3. How We Share Information

We may share your information with travel suppliers, hotels, resorts, tour operators, transportation providers, host agency partners, payment processors, travel insurance providers, email marketing platforms, CRM systems, website hosting providers, analytics providers, legal professionals, accounting professionals, and emergency contacts when needed.

We do not sell your personal information in exchange for money.

4. Payment Information

Payments may be processed by third-party payment processors or host agency payment systems. Vacay with Friends does not store full credit card numbers on its website unless expressly stated. Payment processors have their own privacy and security practices.

5. Cookies and Analytics

Our website may use cookies, pixels, or analytics tools to understand website traffic, improve user experience, and support marketing. You may be able to disable cookies through your browser settings, but some website features may not function properly.

6. Email Marketing

If you join our email list or submit a form, we may send you travel updates, trip announcements, offers, and business news. You may unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us directly.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, online transmission, or storage system is completely secure.

8. Data Retention

We keep personal information only as long as needed for business, legal, tax, accounting, customer service, travel coordination, dispute resolution, and compliance purposes.

9. Children's Privacy

Vacay with Friends is intended for adults 18 and older. We do not knowingly collect personal information from children under 13.

10. Your Privacy Choices

Depending on your location, you may have rights to request access to, correction of, deletion of, or limitation of certain personal information. To make a privacy request, contact us at help@vacaywithfriends.com.

11. Third-Party Links

Our website may contain links to third-party websites, booking platforms, payment processors, travel suppliers, or social media platforms. We are not responsible for the privacy practices or content of third-party websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

13. Contact Us

Vacay with Friends
Website: vacaywithfriends.com
Email: help@vacaywithfriends.com